Our Standard
United Tree Service wants this website to be usable for visitors looking for tree service in Asheville, Hendersonville, Buncombe County, and Henderson County. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as a practical standard for readable, navigable, and understandable web content.
Accessibility is an ongoing effort. The site includes service pages, contact forms, maps, articles, image galleries, navigation menus, and quote-request controls. We review these areas as the website changes so visitors can reach service information and contact the business without unnecessary barriers.
Measures We Take
Across the site, we use semantic headings, descriptive page titles, readable color contrast, keyboard-focus styles, text alternatives for meaningful images, descriptive link text, and server-rendered page content. Important service information is presented as text in the page markup, not only inside images.
Navigation, contact links, phone links, form labels, and major calls to action are designed to work with a keyboard and screen-reader software. We also avoid relying on color alone to communicate essential information.
When we add new service content, we check that headings follow a readable order, links describe their destination, buttons have visible labels, and the primary phone number is available as a tappable telephone link.
Forms, Navigation, and Mobile Use
The contact form and quote drawer are intended to provide clear labels, expected fields, and a direct way to request service information. Phone and email links are available for visitors who prefer not to use a form.
The site is designed for desktop and mobile screens. We test common mobile widths for text fit, tap targets, horizontal overflow, and visibility of important content such as headings, service descriptions, contact details, and buttons.
If a visitor cannot use the form comfortably, calling or emailing United Tree Service provides another way to ask for a quote, describe a property condition, or request help understanding a service page.
Third-Party Content
Some parts of the site may include third-party tools such as map embeds, call-tracking scripts, analytics scripts, or media services. We do not fully control the accessibility of those third-party tools, but we try to provide nearby text information and direct contact options where possible.
If a third-party tool creates a barrier, contact United Tree Service by phone or email and we will provide the information another way.
Known Limitations
No website is perfect. Some older browser combinations, third-party embeds, animation states, or media controls may not meet the same standard as the core text content. We continue to review and improve the site as issues are found.
If you encounter a problem, the most useful report includes the page address, the device and browser you used, the assistive technology involved if any, and a short description of what you were trying to do.
We prioritize issues that prevent visitors from finding service information, reaching the business, reading a page, submitting contact details, or using navigation.
Compatibility
The site is intended to work with current versions of major browsers and common assistive technologies. Because browser, device, and assistive-technology combinations vary, we treat accessibility feedback as practical maintenance rather than a one-time checklist.
If a page, menu, form, gallery, or embedded map does not work for you, contact us and tell us what information you need. We can provide the same service details by phone or email.
Feedback and Alternate Access
If you have trouble using any part of this site, please contact us. We can provide service information, quote-request help, hours, phone details, and page content another way.
Email unitedtreeservice81@gmail.com or call (828) 519-5470. We welcome feedback and respond as soon as we can.