Information We Collect
When you contact United Tree Service, request a quote, call the business, or submit a form, we may collect your name, phone number, email address, property address, service area, and the details you choose to share about your tree-service request. Those details may include the type of service requested, access notes, photos or videos you provide, and a message describing the issue on the property.
The website may also collect standard technical information such as browser type, device type, pages visited, referring page, approximate location, and general activity on the site. This information helps us understand whether visitors can find service pages, contact details, and quote forms without confusion.
How We Use Information
We use contact information to respond to requests, discuss possible service, prepare written quotes, schedule estimates, communicate about active work, answer questions, and keep basic records related to customer communication. If you call about storm damage or a blocked driveway, we may use the information you provide to understand urgency and service area before a site visit.
We also use website activity data to improve page structure, service descriptions, contact forms, and local search visibility. United Tree Service does not sell personal information. We do not use website form details for unrelated advertising lists.
If a request involves more than one service, we may use the details you provided to recommend the right next conversation, such as removal, trimming, stump grinding, chipping, hauling, or storm cleanup.
Forms, Calls, Photos, and Messages
Form submissions are sent to United Tree Service so we can respond. Please share only the information needed to describe your tree-service request. If you upload or send photos, videos, or notes, those materials are used to understand the work area, visible access conditions, and possible service scope.
Phone calls may be logged for basic business follow-up. If call-tracking technology is active, it may record the number called from, call time, call duration, traffic source, and similar call details for reporting. These details help us understand which pages and local search sources lead customers to call.
Analytics and Service Providers
We may use website analytics, call tracking, email, hosting, security, form delivery, and similar service providers to operate this website and respond to requests. These providers process information only as needed to provide their services to United Tree Service.
Embedded tools, maps, fonts, analytics scripts, and similar services may also receive technical information from your browser. Their use of information is governed by their own policies. We keep these tools limited to normal website operation, contact handling, and business reporting.
Retention and Security
We keep contact and quote-request information for as long as needed to respond, provide service, maintain business records, and handle follow-up communication. The exact retention period can vary based on the nature of the request, whether work was performed, and ordinary business record needs.
No website transmission or storage method is perfectly secure, but we use reasonable safeguards and limit access to information used for business communication. Please do not send sensitive personal information that is not needed for a tree-service request.
If information is no longer needed for customer communication or ordinary business records, we may remove it from active systems during routine cleanup.
Your Choices
You can choose not to submit a form and can contact us by phone or email instead. You can ask us to update or delete contact information where appropriate, subject to business records we may need to keep. Browser settings may also allow you to limit cookies or similar technologies.
If you want to correct a form submission, remove a photo you sent, or ask how your information is being used, contact United Tree Service directly using the details below.
Contact
Questions about this policy? Email unitedtreeservice81@gmail.com or call (828) 519-5470.